NETSCOUT integrates with ServiceNow and offers improved visibility
The new app integration enables a seamless view between NETSCOUT's nGeniusONE and ServiceNow ITOM and reduces the time required for service tickets. NETSCOUT SYSTEMS, INC. a leading provider of cybersecurity, service assurance and business analytics solutions, today announced a new integration combining NETSCOUT's nGeniusONE service assurance solution with ServiceNow IT Operations Management (ITOM) Visibility and ITOM Health. nGeniusONE: extended warning messages for ServiceNow The NETSCOUT integration module enables nGeniusONE to generate extended warning messages for ServiceNow ITOM with a contextual start function for the service triage. ServiceNow ITOM users can query nGeniusONE from any other alarm with this context ...