baramundi is expanding its UEM with a ticketing system
With the baramundi ticketing system, Baramundi is adding a help desk and ticketing system for IT service management (ITSM) to its unified endpoint management portfolio. As a fully integrated part of the baramundi Management Suite, the new cloud-based module enables best practice solutions to be applied automatically. Baramundi relies on the technology and experience of the ITSM specialist Omninet Software Solutions. Module for Unified Endpoint Management solution Baramundi presents the latest module of its Unified Endpoint Management solution to its customers: The baramundi ticketing system powered by Omninet offers ITIL-compliant, central recording, processing, answering and documentation of support questions. Based on…