Ivanti study on ESM and remote work
According to a current study by Ivanti, almost half (45%) of all IT specialists had already carried out test runs to support remote employees before the corona pandemic. A total of 41% of the specialist departments that do not belong to IT had also already carried out a remote check in the past. This preparation pays off! Six out of ten IT pros are confident that they can provide the same level of service from a distance as they do on site, and as many as half say that working remotely has not affected the quality of the user experience. In addition, the Ivanti study has ...