According to the current SOTI study, more than three quarters of healthcare organizations in Germany are affected by cyber attacks, data leaks or data protection incidents. 95 percent of IT professionals emphasize the importance of technological innovation in their organization.
The healthcare industry in Germany is increasingly relying on innovative, especially mobile, technologies to optimize processes and provide patients with comprehensive care. However, various security risks are also associated with digitization efforts: since 2021, 79 percent of organizations in the healthcare sector in Germany have been affected by a data protection incident, data leak or DDoS attack.
Data Leaks Caused by Employees
This is shown by the current worldwide study 'Diagnosis Technology standstill? The State of Mobile Technologies in Healthcare' by SOTI. More than half (57 percent; 52 percent globally) of study participants said they had been the victim of an external attack since 2021. 59 percent of respondents (55 percent globally) experienced employee-caused data leaks. Concern about the security of patient data is correspondingly high at 83 percent (87 percent worldwide) - in the previous year this figure was 90 percent. There are fears of disclosure, loss, unauthorized access and theft of data or a lack of measures to protect it.
AI and VR have high priority
The current SOTI study shows the status of digitization in the healthcare system in Germany - and the areas where there is still a need to catch up. 95 percent (93 percent worldwide) of the healthcare IT specialists surveyed in Germany stated that the use of new technologies such as artificial intelligence or virtual reality had a high priority within their organization.
In more than three quarters (78 percent; 76 percent worldwide) of the organizations in Germany, the introduction of such technologies is being examined or they are already being implemented. Tablets and laptops (83 percent; 76 percent worldwide), smartphones (81 percent; 72 percent worldwide) as well as scanners and printers (each 77 percent; 64 percent and 68 percent respectively worldwide) are now largely part of the basic equipment according to the IT professionals surveyed in healthcare .
Challenge: Management of many mobile devices
Many mobile devices are used in healthcare but are not efficiently managed. However, all of these devices must also be appropriately managed and protected. According to this, half of the respondents (59 percent; 55 percent worldwide) stated that the IT staff in their companies had been increased in the past twelve months.
The lack of appropriate solutions and systems makes it difficult for IT managers in healthcare to implement an orchestrated IT strategy and to adequately protect sensitive data. This seems to be a major challenge, especially for the healthcare system in Germany. Almost three-quarters (73 percent) of those surveyed said that legacy systems meant that they could neither detect nor manage devices remotely and that detailed information about device usage was therefore not available - globally the figure was slightly more than half (57 percent ).
A lack of management solutions drives device downtime
The lack of monitoring and management tools for remote administration and repair of the device fleet also takes up important working hours. More than a third (38 percent in Germany and worldwide) state that they lose between three and five hours per working week due to technical or systemic difficulties and the associated downtime. For about a fifth (21 percent; 14 percent worldwide) it is six to eight hours - in other words: a whole working day is lost as a result.
Protect sensitive patient data
“Patients’ personal data is some of the most sensitive information there is. Organizations must therefore ensure that these are secure and protected from unauthorized access and do not fall into the hands of third parties," emphasizes Stefan Mennecke, VP of Sales, Middle East, Africa & Central, Southern and Eastern Europe at SOTI.
“With an enterprise mobility management solution, healthcare organizations can remotely manage their devices and IoT endpoints and disable them in the event of security incidents. In addition, seamless visibility and easy access to device data must be provided to monitor the health and usage of all mobile devices and quickly troubleshoot any issues.
This is the only way organizations can maximize all the benefits of increased productivity and efficiency and reduce the risk of becoming a victim of cyber attacks. In order to achieve all this within the framework of a comprehensive digital transformation of one's own company and to comply with all applicable guidelines, outdated technologies must be replaced with innovative solutions.
methodology
On behalf of SOTI, Arlington Research, an independent market research company, conducted 1.450 interviews with IT professionals in healthcare organizations with at least 50 employees using an online method. All respondents were between the ages of 18 and 65. The survey was conducted on the basis of nationally representative quotas for gender, age and region at country level in the period from March 30 to April 18, 2023. The interviews with the respondents were divided into nine markets: Germany (150 respondents), USA (200 respondents), Great Britain (200 respondents), Netherlands (150 respondents), Canada (150 respondents), Mexico (150 respondents), France (150 respondents), Sweden (150 respondents) and Australia (150 respondents).
Directly to the study at SOTI.de
About Soti
SOTI is a leading provider of mobility and IoT device management solutions with more than 17.000 enterprise customers and millions of managed devices around the world. SOTI's innovative portfolio of solutions and services provides the tools companies need to truly mobilize their operations and get the most out of their mobility investments.
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