IT problem solvers with AI: AI Assistant for Observability

IT problem solvers with AI: AI Assistant for Observability - Image by Faisal Mehmood on Pixabay

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Elastic Announces Launch of AI Assistant for Observability and General Availability of Universal Profiling. Transforming the observability of complex cloud-native environments: centralized and limitless end-to-end visibility for site reliability engineers (SREs).

Elastic, the company behind Elasticsearch®, announces the launch of the Elastic AI Assistant for Observability and the general availability of Universal Profiling™. This provides Site Reliability Engineers (SREs), regardless of their level of experience, with context-specific, relevant and actionable operational insights into their respective IT environment.

Today's IT operations teams face ever-changing system challenges and issues specific to their IT environment - and are under intense time pressure to do so.

With AI, problems can be solved much more quickly

AIOps (Artificial Intelligence for IT Operations) has been helping to understand problems and accelerate and automate their resolution for some time. With the new Elastic AI Assistant for Observability, troubleshooting is now even faster and easier thanks to advances in generative AI. SREs receive suggestions for context-specific remediation actions from the Elastic AI Assistant through generative AI and based on the company's own data assets. This reduces the learning curve and eliminates the need to collect data in different silos.

Leveraging the power of the Elasticsearch Relevance Engine™ (ESRE™), the Elastic AI Assistant democratizes application-related error message understanding, log message interpretation, and alert analysis. He also makes suggestions for optimal code efficiency - thereby accelerating the resolution of problems.

Additionally, the Elastic AI Assistant user interface enables better cross-team collaboration and speeds up work through features for interactive chat and visualization of all relevant telemetry data in a central location, as well as the use of proprietary data and remediation guidance.

AI: Translated machine code explains the problem

Ken Exner, Chief Product Officer, Elastic

Ken Exner, Chief Product Officer, Elastic (Photo: Elastic).

“With the Elastic AI Assistant, SREs can quickly and easily translate unreadable machine code into understandable problem descriptions. “It also provides helpful suggestions on how to resolve the issue,” said Ken Exner, Chief Product Officer, Elastic. “Because the Elastic AI Assistant leverages the Elasticsearch Relevance Engine in the customer's specific IT environment and their own data assets, it generates answers that are relevant and provide more meaningful and context-specific insights. This helps the entire SRE team expand their knowledge and solve problems more quickly in their IT environment, which becomes increasingly complex over time.”

“The impact and benefit of generative AI will be significantly greater if the AI ​​can access the company’s existing data,” says Torsten Volk, analyst at Enterprise Management Associates. “It's exciting to see how, with the Elastic AI Assistant for Observability, customers can achieve a state where generative AI can provide role- and situation-specific recommendations, problem resolutions, and efficiency suggestions - all based on customers' own data sources. At the same time, the Elastic AI Assistant ensures that this information remains shielded from the generic AI model in the public cloud.”

Elastic announces general availability of Universal Profiling

In complex cloud-native environments, SRE teams often face blind spots because many components cannot be instrumented. Other limiting factors for modern application teams include the instrumentation overhead and deployment complexity of traditional monitoring systems. Elastic Universal Profiling is now available to solve these problems. Featuring always-on zero instrumentation and very low overhead, this tool highlights performance bottlenecks while providing insight into third-party libraries. It accelerates problem resolution and enables companies to reduce cloud costs and monitor and reduce the carbon footprint of their infrastructure.

“Elastic Universal Profiling has proven to be a game-changer in optimizing AppOmni’s operations, enabling us to consistently deliver optimal user experiences and maximum cost efficiency,” said Drew Gatchell, Director, Detection Engineering at AppOmni. “Thanks to end-to-end visibility and data-driven insights, we can proactively identify and address performance bottlenecks to eliminate potential problems. This enables our teams to ensure maximum performance and security for our customers.”

Learn more about Elastic AI Assistant for Observability and how to get started Universal Profiling provides insight into application code and infrastructure performance at any time, you can find online.

More at elastic.co

 


About Elastic

Elastic (NYSE: ESTC) is a leading search-based solutions platform. Elastic knows that it's not just about the data, but also about the answers. With the Elasticsearch platform, anyone can find the answers they need - in real time and using the entire database, no matter how large it may be. Elastic delivers complete, cloud-based, AI-powered enterprise security, observability and search solutions based on the Elasticsearch platform, a development platform already used by thousands of companies, including more than 50% of the Fortune 500.


 

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