Update for TeamViewer Remote Management

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TeamViewer Remote Management now also integrates web monitoring. The new monitoring module monitors the performance of websites and online shops and also notices overloading by possible attackers.

TeamViewer, a global leader in secure remote connectivity solutions, today announced the launch of a web monitoring module as part of the existing "Remote Monitoring and Management" solution. The TeamViewer platform thus offers extended functionality for website administrators and operators of online shops, as they now have the option, in addition to monitoring and remote maintenance of the server, to check the availability and functionality of the website, thus minimizing downtimes and losses .

In Germany alone, according to the local trade association, 2019 billion euros in online retail sales were achieved in 59,2. Successful e-commerce providers have to measure and optimize mandatory criteria such as accessibility and performance of their offer. The loading times of the page and the smooth functionality of the online shop are particularly critical. According to Google, the loading time influences, for example, the bounce rate and thus directly the conversion rate and search engine ranking. The new TeamViewer Web Monitoring helps to monitor the functionality, to notice failures immediately and to correct errors.

TeamViewer: In addition to patch management and virus protection, now also monitoring

"With the TeamViewer Web Monitoring module as part of the "Remote Monitoring and Management" solution, we offer an integrated service that now also enables you to monitor your own online presence," explains Frank Ziarno, Director of Product Management at TeamViewer. “Companies of all sizes depend on a functioning website as nowadays it acts like a business card. Many have also integrated a customer area or web shop. It therefore made sense to integrate website monitoring in addition to our functions such as workstation and server monitoring, patch management and virus protection,” adds Frank Ziarno.

Teamviewer web monitoring

Teamviewer web monitoring for website security and performance.

The new TeamViewer Web Monitoring module combines a classic accessibility test of websites with an audit of loading times and a script-based module for carrying out automated test purchases or similar processes such as customer logins. These tools can be used to reliably and individually check whether websites and especially online shops are functioning smoothly. A special feature of the availability test and the loading time audit is that, thanks to the global TeamViewer server network, the tests from different countries can be simulated and in this way it can also be checked how the website or the web shop is presented to customers in other parts of the world, for example.

Single vendor solution for companies

Because it is integrated into the existing TeamViewer “Remote Monitoring and Management” solution, the module is particularly interesting for companies that prefer a single-vendor solution for monitoring all of their IT systems. However, the service can also be used without being integrated into existing TeamViewer offers. Existing Monitis customers will be transferred to the new platform.

 

More on this at Teamviewer.com

 


About TeamViewer

As a global technology company and leading provider of a connectivity platform, TeamViewer enables remote access, control, management, monitoring and repair of devices of all kinds - from laptops and cell phones to industrial machines and robots. In addition to the large number of private users for whom the software is offered free of charge, TeamViewer has more than 500.000 paying customers and supports companies of all sizes and from all industries in digitizing business-critical processes through the seamless networking of devices. Against the background of global megatrends such as the rapid spread of internet-enabled devices, increasing process automation and new, location-independent forms of work, TeamViewer has set itself the goal of proactively shaping digital change and continuously developing new technologies such as augmented reality, artificial intelligence and the Internet of Things for product innovations to use.


 

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