Trend Micro's new service and support offering relieves the burden on security teams and minimizes cyber risks. The service packages include premium support, an early warning service, managed XDR (Extended Detection and Response) and incident response.
Trend Micro, one of the world's leading providers of cybersecurity solutions, introduces Trend Micro Service One, thereby consolidating its range of services. The new service packages include premium support, an early warning service, managed XDR (Extended Detection and Response) and incident response. They support customers in preventing cyber threats, recognizing them and reacting to them more quickly by adding meaningful internal resources.
High demand for security experts
The frequency of cyber threats and the dynamic threat landscape put companies at risk and create an increased demand for security experts who can prioritize and analyze security incidents. At the same time, according to a recent survey by Trend Micro, more than half of employees in security operations centers (SOCs) feel overwhelmed by the number of alerts. In addition, they are not entirely sure of their ability to properly prioritize messages and respond appropriately. Outsourcing security management to external experts significantly reduces the workload for security teams and protects companies from serious security incidents.
"Security teams are fully utilized, while the cybersecurity risk for companies is continuously increasing," emphasizes Richard Werner, Business Consultant at Trend Micro. “We want to make our customers' work easier and at the same time reduce the risk of an attack to a minimum. We also offer a better overview of the entire security platform, from product delivery to risk monitoring and mitigation to the detection and response to attacks. Our proactive services cover the entire life cycle and offer complete transparency and extended protection. They also help companies fight threats as effectively as possible. "
More relief for security teams
Improving business security requires more efficient operations and deeper contextual information to find, detect, and contain threats. This is the best way to manage the business risk caused by cyber threats. Trend Micro's cybersecurity platform detects malicious activity based on threat intelligence from a variety of sources, helping to identify threats faster and accelerate investigation, analysis and response. At the same time, SOC teams are relieved and can concentrate on particularly important tasks.
The use of Trend Micro Services offers added value for companies and their security teams, because the services combine comprehensive customer support with the following options:
- The early warning service checks for early indicators of a threat and warns customers of potential threats before they damage the system.
- Incident Response provides attack control and damage repair experts in the event of a serious, ongoing attack.
- Managed Detection and Response monitors alerts and logs across the environment, identifies and investigates events, and provides ongoing threat expertise.
“Security teams face the challenge of finding the right strategy to identify and respond to advanced threats. At the same time, most companies have a large number of security tools that generate very large amounts of data that have to be examined and checked. It is becoming increasingly difficult to distinguish between noise floor and indicators of serious threats, especially complex, decentralized threats that operate slowly and quietly so as not to be detected, ”said Aaron Sherrill, senior research analyst at 451 Research, part of S&P Global Market Intelligence.
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About Trend Micro As one of the world's leading providers of IT security, Trend Micro helps create a secure world for digital data exchange. With over 30 years of security expertise, global threat research, and constant innovation, Trend Micro offers protection for businesses, government agencies, and consumers. Thanks to our XGen™ security strategy, our solutions benefit from a cross-generational combination of defense techniques optimized for leading-edge environments. Networked threat information enables better and faster protection. Optimized for cloud workloads, endpoints, email, the IIoT and networks, our connected solutions provide centralized visibility across the entire enterprise for faster threat detection and response.