The corona pandemic is changing everyday work in public administration to an unprecedented extent. A study at Next: Public sponsored by well-known manufacturers provides information.
The study Administration in Times of Crisis - An inventory of the effects of the corona pandemic on the public service examines in detail what experiences employees of authorities have had in their new everyday work.
What is special: In a parallel survey, citizens also assessed the work of the administration in the Corona crisis. A central finding of the study: From the point of view of the employees, German administrations also function in a crisis. The majority of the administrative employees surveyed saw the performance of their own authority only slightly restricted during the first wave of the corona pandemic, but only due to a much higher workload on the part of the employees.
More about the study at NextPublic.de