Study: CIOs need cross-team collaboration for digital transformation. 93 percent see challenges, for example because IT and business teams work in silos.
Dynatrace, the "Software Intelligence Company", has published the results of an independent global survey of 700 CIOs. Accordingly, IT executives are increasingly concerned about whether they can keep up with the digital transformation. Traditional IT operating models with isolated teams and multiple monitoring and management solutions are proving to be ineffective for keeping up with cloud-native architectures. Teams waste time manually combining data from different solutions to overcome challenges instead of driving innovations. The study "How to transform the way teams work to improve collaboration and drive better business outcomes" is available for download here.
The Dynatrace poll shows
- 93 percent of CIOs say IT's ability to maximize business value is hampered by challenges - partly because IT and business teams operate in silos. In Germany, even 99 percent of CIOs say this.
- 74 percent of CIOs are tired of piecing together data from multiple tools to assess the business impact of IT investments. In Germany, this even applies to 87 percent of CIOs.
- Forty percent of CIOs recognize that limited collaboration between BizDevOps teams affects IT's ability to respond quickly to sudden changes in business needs.
- IT teams spend 16 percent of the time in meetings with the business to identify the causes of problems and their solutions. This topic alone causes an average annual loss of productivity of $ 1,7 million.
“The pace of digital transformation is accelerating and modern, dynamic clouds are leading to greater complexity. As a result, there has never been greater pressure on teams to make data-driven business decisions and automate processes to deliver rapid business value, ”said Mike Maciag, Dynatrace's chief marketing officer. “However, a lack of cross-team collaboration and access to a single 'source of truth' across the company hampers the ability of the BizDevOps teams to achieve this. They waste hundreds of hours and millions of dollars every year using different data from different monitoring and analysis solutions and sticking to an 'in-my-area-everything-is-okay' view. Instead, they should pursue common business goals backed by precise, holistic insights. "
Further findings from the study
- Only 14 percent of organizations have a single platform that enables cross-team collaboration and a real understanding of the impact IT has on business.
- 49 percent of CIOs say IT and business teams operate in silos.
- Forty percent of CIOs say that limited cross-team collaboration makes it difficult to understand the severity of a problem and minimize its impact across the organization.
- In order to relieve the IT and to save the limited resources, companies are introducing new practices for breaking down silos:
o 53 percent use BizDevOps
o 50 percent use Autonomous Cloud Operations
o 47 percent use NoOps
“Without breaking the silos between IT, development and business, companies cannot keep up with the accelerated pace of digital transformation,” adds Maciag. "Equipping teams with a single analysis and monitoring platform based on a common data model and providing precise insights in real time promotes common goals and improves business results."
Basis of the study
The study is based on a global survey of 700 CIOs in large companies with 1.000+ employees, conducted by Vanson Bourne on behalf of Dynatrace in 2020. The sample consisted of 200 respondents in the United States, 100 each in the United Kingdom, France, and Germany, and 50 each in Australia, Singapore, Brazil, and Mexico.
More on this at Dynatrace.com
About Dynatrace
Dynatrace delivers software intelligence to simplify the complexities of the cloud and accelerate digital transformation. With automated and intelligent, highly scalable observability, our all-in-one platform provides precise answers about the performance and security of applications, the underlying infrastructure and the experience of all users. This enables companies to drive innovations faster, work together more efficiently and generate added value with significantly less effort. That's why many of the world's largest companies trust Dynatrace® to modernize and automate their cloud operations, release better software faster, and deliver unrivaled digital experiences.