Retarus is a technology partner for electronic patient files. Retarus Transactional Email Services offer certified protection for patient data with maximum reliability.
Retarus has been awarded the contract as a technology partner by a large platform operator for electronic patient files (ePA). With its Transactional Email Service, the Munich-based enterprise cloud provider will in future ensure the reliable, GDPR-compliant processing and delivery of all emails generated by the platform. Retarus is once again proving its competence as an IT service provider for the healthcare sector. The company recently announced that central projects for COVID-19 vaccination coordination are relying on the Retarus Communications Platform.
Meets the highest data protection requirements
As part of the platform operator's tender, the focus was on two criteria: security and reliability of the connected services. Retarus is currently the only provider of transactional e-mail services to meet the strict requirements imposed by the company for telematics applications on the health card, gematik, on all service providers involved in the ePA. The company now processes all e-mails running via the ePA platform, such as registrations, authentications and notifications from insured persons and service providers.
The company, headquartered in Munich, scores with the guaranteed data protection, especially with regard to the ECJ ruling on the EU-US Privacy Shield, and the performance of its solutions. Retarus ensures the reliable delivery of e-mails with first-class reputation management and certification from the Certified Sender Alliance (CSA), which ensures that the IP addresses used for sending e-mails are whitelisted by the most important e-mail providers cares.
Retarus Transactional Email Monitoring
The extensive security certifications make Retarus Services the first choice internationally for communication solutions for the healthcare sector. Among other things, the company fulfills the strict requirements of the US health care system such as HIPAA, HITECH Act, HITRUST and HL7 and is SOC 1 and SOC 2 Type II examined and certified according to ISO 27001. Among other things, this certifies the security, availability and process integrity of the solutions.
"The digitization of the German healthcare system is one of the largest IT projects in Europe, and I am very proud that we can contribute to a success with our technology and our know-how," says Martin Hager, founder and managing director of Retarus. "The best possible protection of the sensitive data of insured persons and the reliable transmission of e-mails are absolutely paramount for us."
“The e-mails for the electronic patient file are sent exclusively via Retarus' own data centers in Germany. As part of the ePA project, after a thorough examination of all certifications and examinations of our services, we were confirmed that we meet all requirements for the reliable and secure processing of sensitive e-mails from health insured persons, ”adds Sören Schulte, Senior Product Marketing Manager for Secure Email platform at Retarus. "No other provider met these requirements."
More on this at Retarus.com