ProSoft announces a new version of its NetSupport Manager remote maintenance software with enhanced security features. Version 14 offers more flexibility and security through gateway encryption with SSL/TLS certificates.
IT security expert and Trusted Advisor ProSoft presents the new major release v14 of NetSupport Manager - a high-speed solution for secure remote maintenance and remote control of servers, workstations and smart devices from the UK software developer of the same name. As a NetSupport Premier Partner, ProSoft offers training, support and consulting in addition to the software. "The cross-platform remote control software solution now includes a whole range of new and improved functions to minimize support time and significantly increase users' online security," says Robert Korherr, Managing Director of ProSoft GmbH.
End-to-end remote security
“Remote maintenance always means access to a company's computer, network and data. The safety technologies have therefore been further optimized in the new version,” says Korherr. The new version 14 has been developed in direct cooperation with companies to meet their current and changing requirements. The new features are as follows: To increase login security and prevent access attempts by unauthorized users, NetSupport Manager Version 14 supports both RADIUS authentication and Two Factor Authentication (2FA).
NetSupport Manager already offers local LAN/WAN support over IP, as well as flexible HTTP communications through its gateway component, which can be hosted on an organization's premises or on a private cloud. This further protects an organization's data and ensures that it remains fully under their control without the need to use third-party services.
New gateway encryption on board
New gateway encryption with SSL/TLS certificates has been added in the latest software update to increase data security, while security measures such as gateways, security keys and operator passwords have been strengthened with higher encryption levels. To help protect personal information, client log files can be edited to show only selected information. For example, to protect personal data in customer databases, user names must be hidden from the eyes of operators.
Automatic connections save time
In addition, the new load balancing gateways now proactively manage incoming connections and automatically distribute them across multiple gateways to avoid a single point of failure. This is especially useful for larger companies as it ensures consistently maximum performance and reliability without the need for operator intervention.
More at ProSoft.de
About ProSoft ProSoft was founded in 1989 as a provider of complex software solutions in the large computer environment. Since 1994 the company has focused on network management and IT security solutions for modern, heterogeneous Microsoft Windows infrastructures, including Mac OS, Linux as well as mobile environments and end devices. The experts manage efficient software and hardware for corporations and medium-sized companies and have established themselves as specialists for IT security. In addition, as a value-added distributor (VAD), ProSoft supports manufacturers with the “go-to-market” and the launch of new solutions in the German-speaking part of Europe.