72 percent of IT departments lose experts due to high workloads
An Ivanti study shows: 72 percent of IT departments are currently losing experts due to high workloads and unrealistic expectations of IT. Time-wasting "service request" puts a strain on IT teams / IT service automation reduces workload and increases the positive perception of teams in the company. IT teams are all too often overworked and undervalued. In fact, however, they play a central role in the economic success of a company. Automated IT processes are being treated as an important step to reduce the burden on teams and increase their productivity. As part of a recent study, Ivanti analyzed the connection between automated IT service offerings and the perception of IT teams in the...