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Voicemail: Microsoft Dynamic 365 abused for phishing
Voicemail: Microsoft Dynamic 365 abused for phishing

Cyber ​​criminals use legitimate Microsoft Dynamic 365 Customer Voice software to send phishing links to steal customer data. Security researchers from Avanan and CheckPoint show how insidious the whole thing is. Dynamics 365 Customer Voice is a Microsoft product primarily intended to receive feedback from customers. It can be used for customer satisfaction surveys to track feedback and aggregate data into actionable insights. Additionally, it can also be used to interact with over the phone, collecting the data for further customer input. Instead of this function...

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