Ransomware attack recovery

Ransomware attack recovery

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Data protection and ransomware recovery solutions provider by market share announces the availability of the new Veeam Cyber ​​Secure Program to assist in recovering from ransomware attacks.

The program combines Veeam's purpose-built technology with a team of experts to help organizations prepare, protect and recover from ransomware. With the range of this program, Veeam offers customers important assistance in the fight against ransomware. It begins with pre-attack support, including architectural planning, implementation support, and quarterly security assessments. In the event of an attack, customers are then connected to Veeam's dedicated ransomware response team. After the incident, the program provides support to enable rapid recovery. The Veeam Cyber ​​Secure Program gives customers the peace of mind that they are prepared if a cyber incident occurs.

76 percent were attacked

“We know that 76 percent of companies have been attacked at least once in the last 12 months, and 26 percent of those reported being attacked at least four times¹. Disaster recovery remains a major concern in such cases, with only 13 percent of respondents believing they can successfully recover their systems,” said John Jester, Chief Revenue Officer (CRO) at Veeam. “With the new Veeam Cyber ​​Secure Program, we are ensuring that our customers are prepared for any cyber threat and can restore their systems and data as quickly as possible in the event of an emergency. The new program is designed to ensure customers use Veeam solutions to implement data protection best practices to not only recover from an outage or data loss, but also be better prepared for the future. By keeping the time between incident and recovery as short as possible, our customers can continue to operate their businesses without disruption.”

The Veeam Cyber ​​Secure Program includes disaster recovery services such as advanced onboarding, design and implementation support, and quarterly status reviews. During a cyber incident, customers have access to a dedicated support account manager and a ransomware response team with 30-minute service level agreements (SLAs). With the program, companies can be prepared for the next cyberattack and rest assured that their backups are clean, reliable, and ready for rapid recovery. It consists of three main components:

  • Reliable security: Careful and dedicated development and implementation support to ensure Veeam best practices for secure implementation of Veeam solutions according to the highest security standards. Customers benefit from advanced seven-tier onboarding support and rigorous quarterly audits by Veeam experts to ensure the security of Veeam environments.
  • Comprehensive cyber incident support: In the event of a ransomware attack or cyber incident, the Veeam Ransomware SWAT team (called “Ransomware Recovery Black Belts”) is available 30/XNUMX with prioritized XNUMX-minute SLAs and is ready to respond immediately. During this time, customers will have a dedicated Support Account Manager (SAM) available for assistance and escalation. Additionally, customers have access to specialized senior support engineers who combine in-depth product knowledge with key insights from successful business implementations.
  • Financial security: Veeam offers businesses the assurance of rapid recovery from a clean, reliable copy of backup data by adhering to the highest security standards, as well as the Veeam Ransomware Recovery Warranty², which means up to $5 million reimbursement for data recovery in the event of a verified incident attack.
More at Veeam.com


About Veeam

Veeam offers companies resiliency through data security, data recovery and data freedom for their hybrid cloud. Veeam Data Platform offers a single solution for cloud, virtual, physical, SaaS and Kubernetes environments, giving businesses the confidence that their applications and data are protected and always available to keep their businesses running.


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