Ivanti, the automation platform, introduces new integrated solutions: Ivanti Neurons for Patch Management, Ivanti Neurons Digital Assistant, and Ivanti Neurons for Healing enhancements with automatic ticket classification. The new and expanded products support companies in realizing and securing the "Everywhere Workplace".
Ivanti Neurons is a hyper-automation platform. It leverages artificial intelligence and machine learning to meet the growing demands of IT and security teams. Against the background of increasing remote and hybrid work, they are confronted with completely new challenges. Ivanti Neurons independently repairs and secures devices, providing end users with personalized self-service experiences. Automation bots are used for this. These provide real-time intelligence across all assets in the Everywhere Workplace, including all end devices and the IoT edge. Ivanti updates Ivanti Neurons quarterly and continually improves solutions across the platform. Here are the details of the newly introduced products:
Cloud native solution with patch management
Ivanti Neurons for Patch Management is a cloud-native solution that enables IT teams to efficiently prioritize and remediate vulnerabilities. A technology that meets the current challenges of IT teams. A recent study by Ivanti found that 71% of IT and security professionals find patching too complex and time-consuming. An alarming number - because the longer vulnerabilities remain unpatched, the greater the risk of a data breach or ransomware attack. Ivanti Neurons for Patch Management scans managed endpoints for missing patches, provides real-time information on known exploits and the threat context of vulnerabilities.
It helps organizations better protect against data breaches and attacks, keep track of SLAs when distributing patches, and prioritize and remediate open vulnerabilities by risk. The solution provides an overview of devices managed and serviced from the cloud as well as devices managed via on-premises Ivanti patch management solutions. It enables companies to move from on-premises patch management to a full cloud solution at their own pace.
Digital Assistant and Neurons for Healing
Ivanti Neurons Digital Assistant and new capabilities in Ivanti Neurons for Healing enable organizations to improve the digital employee experience. These AI-powered advancements enable Ivanti customers to achieve better service management outcomes. Examples include resolving up to 80% of issues before they are reported, reducing helpdesk calls by 43% and reducing overall ticket volume by 64%. Ivanti Neuron's Digital Assistant is an AI-powered Virtual Support Agent (VSA). It automates the answering of questions, problems and helpdesk requests from employees. It also offers them the kind of user experience that they are used to from their everyday consumer life. This new, scalable solution already understands billions of phrases, learning and improving with every employee interaction.
More at Ivanti.com
About Ivanti The strength of unified IT. Ivanti connects IT with security operations in the company in order to better control and secure the digital workplace. We identify IT assets on PCs, mobile devices, virtualized infrastructures or in the data center - regardless of whether they are hidden on-premise or in the cloud. Ivanti improves the provision of IT services and reduces risks in the company on the basis of specialist knowledge and automated processes. By using modern technologies in the warehouse and across the entire supply chain, Ivanti helps companies improve their ability to deliver - without changing the backend systems.