ChatGPT has a trust issue, according to a survey by Malwarebytes. 81 percent of respondents familiar with ChatGPT believe ChatGPT could pose a potential security risk to themselves or their organization.
As for the hype itself, despite the massive media coverage and waves ChatGPT has made online, only 35 percent agreed with the statement “I am familiar with ChatGPT”. Additionally, only ten percent of respondents who were at all familiar with ChatGPT could fully agree with the statement “I trust the information provided by ChatGPT”. However: 63 percent explicitly disagree! The statement "The information provided by ChatGPT is correct" also found only twelve percent agreement in this group - and 55 percent rejection.
ChatGPT: Enthusiasm Yes - Confidence No
🔎 Question "I am concerned about the potential security risks of ChatGPT" - 81% see ChatGPT as a potential security risk (Image: Malwarebytes).
However, distrust of ChatGPT runs much deeper: 81 percent of respondents who are familiar with ChatGPT believe that ChatGPT could pose a potential security risk for themselves or their company.
Around half (52 percent) even called for a temporary pause in the further development of ChatGPT, so that governments and regulators have the opportunity to enact laws and regulations that embed ChatGPT and generative AI into a regulatory framework. Similar calls were made by various tech and AI experts earlier this year, including OpenAI CEO Sam Altman himself.
- Only 12 percent of respondents familiar with ChatGPT agree that the information provided by ChatGPT is accurate.
- 81 percent are concerned about possible security risks for themselves or their company.
- 63 percent distrust information from ChatGPT.
- 52 percent are calling for ChatGPT development to be paused in order to enact laws and regulations that embed ChatGPT and generative AI into a regulatory framework.
As part of a "Consumer Pulse" survey conducted by Malwarebytes between May 29 and 31, 2023 via the Alchemer Survey platform, respondents showed deep reservations about OpenAI's dialog-based chatbot - contrary to the hype it had received in recent months has experienced.
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